Passenger services VIP lounge

VIP lounge

Dear passengers!

The VIP-lounges of Sheremetyevo airport provide priority service on arrival and departure: personal check-in counter as well as the border and customs control.

Personalized service, priority pass pre- and post-flight formalities, personal escort to the airplane and other VIP services.

The staff can help you to organize the journey of your children or elderly people without your personal support. Our qualified staff will take care of their comfort: personally escort them in the airport before boarding the aircraft, and then the crew will pay a personalized attention onboard.

VIP-lounge services:

  • check-in
  • assistance in passing the border and customs control
  • meeting and seeing off VIP guests from/to the aircraft
  • transfer to VIP-lounge for arriving passenger and personal support
  • transfer of passengers between the VIP-lounges using for luxury cars
  • free luggage packing, luggage delivery and carry-on luggage to the car
  • fast delivery of luggage in the VIP-lounge (on arrival) and transfer it to the owner
  • transfer between terminals
  • children's playgrounds and changing rooms
  • Wi-Fi, press, TV, conference rooms, individual meeting rooms for business meetings and conferences

Passenger service is available on the basis of previously concluded contracts and one-time service, which includes a full range of services offered by the VIP-lounge.
Tel.: +7 (495) 981-09-09 (24 hours)